Christmas Cut-off Dates: Prints: December 6 Framed canvases: Not guaranteed before Christmas

FAQ

Welcome to Saltwater Woman

At Saltwater Woman, all items are made to order to ensure every piece is created with the utmost care and attention to detail. Whether it’s a print, a resin artwork, or a framed canvas, each order is thoughtfully crafted and prepared just for you.

Made-to-Order Perfection

  • Prints Only: Typically ready to ship within 2 weeks.
  • Framed Canvas Prints: Require 6–8 weeks, depending on demand.
  • Resin Pieces: Take additional time to cure, so please allow a few extra days.

Because every piece is made fresh for you, no large-scale inventory is kept—ensuring the highest quality for every order.

Shipping Information

  • Orders ship from Australia.
  • Delivery times: 5–8 business days within Australia and longer for international orders.
  • Tracking details will be emailed to you once your order is on its way.

Personalised Service
If you have any questions or special requests, feel free to reach out via email. Your order isn’t just a transaction—it’s a commitment to providing you with something truly unique and special.

Shipping Information

Unframed Prints: When you select an unframed print, it will be carefully rolled and shipped in a sturdy post tube via AusPost. Each shipment includes a signature requirement upon delivery. If you are not available to sign, the package will be taken to your nearest post office for convenient pickup. Occasionally, the AusPost tracking system may omit the initial 'R' in the tracking number. If you encounter any tracking issues or cannot locate your item, simply reach out to us for prompt assistance.

Large Items: For items too large for standard postal services, we use a trusted courier service. These shipments also require a signature upon delivery. If no one is available to sign, the item will be taken to the nearest depot, or a redelivery attempt will be scheduled. Be sure to check your emails or text messages for shipping updates, as these notifications will be sent to the email address provided during your order.

Framed Prints: All framed items are dispatched via courier service. Tracking details will be emailed to you, and a signature will be required upon delivery. Given our daily dispatch schedule, we cannot specify exact delivery times.

Quality Assurance: At Saltwater Woman, we are committed to excellence. All prints are made to order, and framed pieces are meticulously crafted by a local framer with over 40 years of expertise. Annalisa, the artist, is involved in every step of the process. From the initial printing to the final framing and shipping, she ensures that each piece meets our highest quality standards. We take immense pride in delivering artwork that embodies precision, care, and exceptional craftsmanship.

 



DO YOU SHIP INTERNATIONALLY?

Yes! I can easily send prints and smaller items.

Large original items require a tailored quote. Just send through an email to [email protected] or via the contact page. An invoice for shipping will be emailed to you. If you proceed to purchase an item and have not contacted via email or phone, you will be emailed an invoice for shipping. We aim to provide the best option. Once this has been finalised your order will be sent out.  


For international customers purchasing prints we offer a flat shipping rate of $50 AUD for unframed prints, Your artwork will be securely rolled and shipped in a tube, ready for framing at your convenience.

Regrettably, we are unable to ship framed prints overseas.

Please be aware that international shipping costs do not include any taxes or duties imposed by customs in the destination country. You will be responsible for any such charges. In compliance with Australian export regulations, we must declare the exact value of all items. For inquiries regarding taxes, duties, or customs regulations, we recommend contacting your local customs office directly.

Please select the correct shipping option at checkout  

HOW LONG DOES IT TAKE? 

Delivery times within Australia will vary depending on the location. Generally, parcel will arrive within 3-4 days from date of dispatch. International orders will vary depending on the location. These time frames are an estimate not a guarantee. Please allow 3 to 4 weeks from date of purchase for printing or framing.  These are all estimates and will depend on your order. As mentioned above - framed orders are 6-8 weeks, prints only minimum 2 weeks.

DO YOU DO COMMISSIONS? 

 Every year i do a limited number of commissions. I’m always open to discussing what ideas you might have and want to create. If you’re interested, send through an email via the contact page, or head to the commissions page for more details  

DO YOU SELL WHOLESALE? 

If you are a retailer interested in stocking some saltwaterwoman prints, please send me an email via the contact page, i'd love to hear from you. 
I offer exclusive discounts to interior designers and stylists. 

FINE ART PAPER

Fine Art Paper Prints are printed on 310gsm Ilford Galerie Textured Cotton Rag. A luxurious textured paper that creates a superior finish to just matte paper.

Both canvas and paper Prints are Giclee Prints, using archival pigment ink.


Fine Art paper prints need to be framed with glass.


All Paper Prints have a white border and are signed and hand-numbered with their own individual Edition Number


Unfortunately, we can't frame paper prints due to shipping the glass, just take your print to the framer and they will assist you in choosing a perfect frame and appropriate glass to use.

My recommendation is art glass, which offers very minimal reflection.

 

 

CANVAS PRINTS

Canvas prints are printed on a fine art 450gsm Ilford Galerie canvas. ILFORD GALERIE Fine Art Canvas Galicia is a cotton/polyester blend designed to deliver the best in professional prints.

Canvas Prints come with an extra 5cm mirrored edge. This allows the image to wrap around the edge of the stretcher bar and not take away from the image.

Canvas prints are typically stretched on a stretcher bar and then framed with an oak float frame. If you choose the framed option this is what you will receive.


HOW CAN I TRACK MY ORDER? 

Once your order has been shipped you will receive a notification advising you of your tracking number along with the freight provider details.

 

HOW MUCH DOES IT COST TO SHIP? 

Framed canvas has a flat rate of $50 except WA  

Canvas and Paper prints unframed : complimentary

International prints $50 ( they are sent rolled in a tube)


Original items are sent free of charge in Australia, and individual quote for international orders. 

 

Western Australian Customers – Due to varying shipping rates to Western Australia, each order requires an individual shipping quote. Please email us with your delivery address, and we will provide a competitive price estimate. If an order is placed without a prior quote, a shipping cost will be forwarded to the provided order address for approval before processing.

 

FRAMING

Oak Float Frame

An oak float frame is a picture frame that makes your artwork appear to "float" inside it. Made from high-quality oak, it leaves a small gap between the artwork and the frame, adding depth and visual interest. This frame is used for canvas prints.

 

Care Instructions for Your Print

To maintain the quality and longevity of your print:

  1. Handle Carefully: Always handle by the edges with clean, dry hands to avoid smudging or transferring oils.
  2. Frame for Protection: Use professional framing with UV-protective glass or acrylic to safeguard your print.
  3. Avoid Direct Light: Keep your print away from prolonged direct sunlight to prevent fading.
  4. Store in a Dry Space: High humidity can damage fine art prints, so avoid displaying or storing in damp environments.
  5. Flat or Rolled Storage: If storing unframed, keep it in its original packaging in a cool, dry place.

 

What is a Giclée Print?

Giclée (pronounced zhee-clay) is a high-end printing process designed for fine art reproductions. My prints are created on Ilford Fine Art Textured Paper, a premium archival-grade medium known for:

  • Exquisite Detail: Captures every nuance, from delicate textures to bold brushstrokes.
  • Rich, True Colours: Printed with archival inks that ensure vibrancy and colour accuracy for decades.
  • Museum-Quality Finish: The textured surface of the Ilford paper enhances the depth and character of the artwork.

This combination of advanced printing technology and luxurious materials ensures your print is a true representation of the original artwork and a timeless addition to your collection.

OTHER IMPORTANT INFORMATION 

We recommend keeping your print unopened until you are ready to have it professionally framed. Make arrangements for framing as soon as possible after receiving your print.

Store the package in a safe, dry location, and avoid placing items on top of it. The delicate nature of the inks are prone to damage if not handled properly.